This determination can take many forms such as ignoring, logging, or escalating the event. This process strengthens the mutually beneficial transactions within them. While the scale of the events varies dramatically, the principles of event management essentially remain the same. Effective planning and preparation are crucial to the success of an event. You can find it in the portable document format pdf under usrovbookscpdf and in. The participant will be use site plan as part of planning process. An ideal text for event management students, anybody who is new to organising events or even for somebody who may already organise events and just need some ideas for new ways of doing things. The event manager is responsible for the overall management of the event. Event is defined as detectable occurrence that has significance for the delivery of it service. Dec 08, 2015 event management seminar ppt with pdf report sumit thakur december 8, 2015 event management seminar ppt with pdf report 20151208t11.
At its most basic, event management is the process of using business management and organizational skills to envision, plan and execute social and business events. An event covers any kind of minor and major changes in an it service provider and is managed by the event management process. Keywords event marketing, event management, business process, process modeling, reference model, eventdriven process chain introduction in the past few years, events have been enjoying more and more attention in research and practice. An event can be described as a public assembly for the purpose of celebration, education, marketing or reunion.
Event management skills, essentially, require an individual to work within the given budget, following a certain schedule, and dealing with vendors in order to create. Having a clear focus and defined objectives will help direct the planning process. Sap em can be connected to other mysap business suite components such as sap r3, sap crm, and sap bw. This field has developed and evolved in size and impact globally to become a major business with numerous dedicated facilities and a largescale generator of tourism. Event management cognizant communication corporation. Five phases involved in the process initiation planning execution controlling closure 3. In itil 2011 event management has been updated to reflect the concept of 1st level correlation and 2nd level correlation the process flows reflect the more detailed guidance in the itil 2011 books. Event management may 2016 planning guide this guide to event management planning was produced by the office of multicultural interests omi. Events team, contractors and other stake holders etc. Process sequence initiation planning executing controlling closing activity t i m e 4. Change management works closely with other itil modules such as incident management, problem management, con. Timing and location of the event when and where an event takes place can have a significant impact on its overall success.
Event management is the process that monitors, identifies and prioritizes infrastructure, service, business and security events and filters events to be responded to according to event status, especially focusing on conditions that could lead to potential faults or service level exceptions. Depending on how much time you have been given from your client for the whole planning process, ideally create this plan a few months in advance, then circulate. Event management involves identifying the target audience, formulating the event concept, planning the overall logistics of the event and conducting project management of the event as a whole. Their role and responsibility includes organising, resourcing, creative directing, human resource management, negotiating, financial management, public representation, troubleshooting and liaison. For example, a high cpu condition may not be a problem if a single process, such as a backup, uses many cycles for a minute or two. The objective of itil event management is to make sure configuration items cis and services are constantly monitored. Other times, a problem does not need to be investigated until it occurs several times. Interfaces between event management and the other itil processes were adjusted in order to reflect the new itil process structure in itil v3. An event flowchart can help you effectively manage a work flow. The third area was event management business in which the author. Officially licensed itil process templates as a basis for your itil or iso 20000 initiative.
According to itil v3, an event is defined as the detectable occurrence of a change of state and has significance for the management of the it infrastructure or the delivery of it service events are typically created by it services, configuration item ci, or the monitoring tools. Jan 14, 2019 at its most basic, event management is the process of using business management and organizational skills to envision, plan and execute social and business events. Event planning can include budgeting, establishing dates and alternate dates, selecting and reserving the. Understanding the objectives of the event management process. It overviews the main term event from various sources and identifies its various subcategories. The number, diversity and popularity of events have also grown throughout this period. Event management, as defined by itil, is the process that monitors all events that occur through the it infrastructure. All level iii events will need approval at least twenty. Pdf from event management to managing events researchgate. When considering the best time of the day, month or year to hold an event, it is important to consider other events that may compliment or compete with the event you are organising. Corporate events, education and career events and social events. There are three main categories which events go under. Events are sub categorised as basic events and special events. Itil change management is essential for businesses to implement changes smoothly and maintain current working state.
Based on microsoft dynamics technology, event management solution covers the business process related to planning and execution of events. The text contains clear, stepbystep guide including planning, budgeting, marketing and organization. It includes practical information and resources to help plan, promote and deliver a successful and safe event. Event management definition, importance for career, ways to. Regardless of various types of events, it is crucial that event managers should be knowledgeable, qualified and professional bladen et al.
Event management skills refer to the ability to apply project management skills in order to launch large scale social or business events such as formal parties, conferences, festivals, concerts, ceremonies, or conventions etc. Events management guide swan hill rural city council. A strong event management process that is able to detect changes of state throughout an organizations it environment is a key aspect of a complete suite of service management processes. Event management procedures the university of auckland. You may be obliged to enter into a formal consultative process with the statutory agencies. Itil event management itil tutorial itsm certguidance.
An event manager is a person appointed by the event owner to plan and deliver the event on behalf of the event owner. Sap event management sap em is an application within the component sap scm that belongs to the mysap supply chain management solution. It also describes various stages of event management process that are critical for organizing an event successfully. Kings ollege has created the events management handbook. Event management ensures that all cis are constantly monitored and define a process to categorize these events so that appropriate action can be taken if required. Event management is the application of the management practice of project management to the creation and development of festivals and events. The event management process, whether automated or manual, must be able to determine what to do for any event. Live events and webinars are often a vital sales and marketing channel, but they can be very complex to arrange, execute, and follow up on. Event management involves studying the intricacies of the brand, identifying the target audience, devising the event concept, planning the logistics and. To help practitioners, we therefore have divided this guidance note into three main.
One of your most important roles in event management is to ensure that people are safe at your event. This page contains event management seminar and ppt with pdf report. Event management raci matrix roles and responsibilities. Broadly, a module in the principles of events management may be structured around the events planning management process and include coverage of the following topics. The following diagram shows the event management business process, detailing the steps that occur during the planning phase, the invite and register phase, the execute and convert phase, and the analysis phase. The business in which the case company is involved includes entertainment, festivals, events. Event management ultimately helps an organization maintain control through an understanding of the state of things, and how the state of those things changes in an it environment. Youll be able to take appropriate control of your current business process. Introduction definitions of events scoping the events industry stakeholders event planning process event project management impacts of events. The event management process aims to filter and categorize events in order to decide on appropriate actions if required. Strategic and impactful events management best practice, tools and 4phase process slideshare uses cookies to improve functionality and performance, and to provide you with relevant advertising. Front cover event management and best practicesbest practices. Whatever the size or focus of the event, the process is the same.
It allows for normal operation and also detects and escalates exception conditions. Though codes of practice and practicalities vary across countries, the basic organisational event management process follows a logical pattern in terms of activities which need to be carried out before an event takes places, on the day of the event and after the event. These events are private, corporate and charity which are explained below. Event management and event marketing have emerged over the past decade as a vibrant sector of the tourism and leisure industries. The event management process is an important process used in the itil service operation stage of the itil lifecycle. Therefore, family events are seen as experiential celebrations whereas corporate events. This guide was compiled by the gascoyne development commission as a toolkit to assist community groups with organising and managing community events and festivals. Department of finance jagannath university 29 p a g e business plan. Briefly, an event is a change or update in the state of any configuration item or it service.
Event management and best practicesbest practices tony bhe peter glasmacher jacqueline meckwood guilherme pereira michael wallace implement and use best practices for event processing customize ibm tivoli products for event processing diagnose ibm tivoli enterprise console, netview, switch analyzer front cover. Event management system page 5 of 63 finding helpful information system help online documentation, available on all pages, is a good place to start for those who are familiar with the system but may need to jog their memory about a particular function click here for the online documentation. The aim of this guide is to provide positive advice, knowledge and expertise to ensure that your event succeeds, while maintaining the safety of our community. This information sheet provides an overview of some of the major issues to consider when planning and running an event.
Please remember it is a guide only and you should check information with the appropriate authority as part of your event. Whole office will be equipped with the latest in business technology, such. People who specialize in event management work with budgets, schedules, and vendors to create the best possible events. Event management raci matrix roles and responsibilities event management event planning is the process of planning a festival, ceremony, competition, party, concert, or convention. Headquarter of the company is in lahti, finland, while its operations are nationwide. Sumit thakur mba event management seminar and ppt with pdf report. The dynamics 365 marketing event management feature helps you every step of the way, from initial planning and budgeting through promotion and publication, attendee registration, webinar broadcasting, final. Front cover event management and best practicesbest.
Event planning process hobart and william smith colleges. The third chapter looks back at the history of event management. It operation manager is the process owner of this process. Create an event safety plan well in advance of any large or publicfacing events. Due to the thriving need of event management, society has been demanding than ever because people need professional management of events in many fields and sectors getz 2007, 2. Event management is the process of planning, organisationing, coordination, analyzing, marketing, producing and evaluating an event. The people and functions who perform each task are shown. People who specialize in event management work with budgets, schedules, and vendors to create the best possible events for their clients. Written by john mason and staff of acs distance education, the event management ebook is 120 pages that details all of the considerations for organising an event. Events are created by configuration item ci or the monitoring tools. The event management process aims to control and manage any events that can occur during service operation. An event is a change of state that has significance for the management of a configuration item or it service. The event manager must be contactable throughout the event planning. Smaller, less complicated events will produce smaller, simpler plans than bigger or more complex events will produce.
It can also be connected to non sap systems using bapi or xml xi calls. The first area was business management in which the degree program of this thesis was involved. Working through the process will generate plans that can be used to manage, monitor and report on your unique event. By understanding events as sequences of overlapping activities and processes that affect organizations and fields as much as being reproduced by them, we. This is the essential guide for anyone who needs to know how to organize a special event. Events can be classified on the basis of their size, type and context event education, 20. The aim of this document is to define the purpose, scope, principles and activities for the event management process and it is applied to the entire it service management itsm organization. If you continue browsing the site, you agree to the use of cookies on this website. Event management involves creating and developing largescale events which might include conferences, conventions, concerts, trade shows, festivals, and ceremonies. Chartered institute of marketing, the, october 2007, how to plan marketing. Event management for microsoft dynamics 365 is a specialized business software solution for professional event organizers or companies with specialized department for event organization. Event management, an international journal, has been meeting the research, educational, and analytic needs of the rapidly growing profession focused on global events for more than 20 years. Event management for dummies cheat sheet uk edition.
Keywords event marketing, event management, business process, process modeling, reference model, event driven process chain introduction. Festival and events management an international arts and culture. Pdf festival and events management mometo mometino. In microsoft visio, arisa and other leading process management platforms. An event can be defined as any detectable or discernible occurrence that has significance for the management of the it infrastructure or the. This is a short statement encapsulating the reasons for running the event, e. Firstly, the event manager must put together the event objective. Event management guide create your own event operations manual. Event management seminar ppt with pdf report event venue selection target audienceguest size target audience convenience venue history. Accordingly, this article will make recommendations for an application system and organization design in the form of an epc reference process model for event management. Event owner is the person or entity who owns the concept, content and liability associated with an event.
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